Skip to main content

Outgoing logs - Track all Remote Deliveries

From the Admin Panel, you can track all the messages sent by your users through our outbound servers.

 

How to Access Outgoing Logs:
  1. Log in to the Admin Panel using your Admin username and password.

  2. From the menu, go to Logs → Outgoing Logs.
  3. Select a DomainStart Date, and End Date
    • You can review Remote Delivery data for up to 30 days in the past.
  4. Click the Search button.

You will see a list of emails sent by all users for the selected domain and time period.

Filtering Options:

Use the filter s to refine your search:

  • View Messages dropdown - choose one of the following:
    • Delivered messages  
    • Temporarily Rejected messages (e.g., user is over quota)
    • Permanently Rejected messages (e.g., invalid mailbox, blacklisted)
    • All Messages
  • Sent To - (Optional) Enter the recipient’s email address or part of it.
  • Sent From - (Optional) Enter the sender’s specific email address.

The Outgoing Logs do not display emails sent between addresses on the same domain, as those are delivered locally and bypass external logging.

Admin Panel - Outgoing logs - how to track all remote deliveries.jpg