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Setup Email on Thunderbird (IMAP)

Thunderbird is a free, open-source email client that offers excellent support for IMAP and advanced groupware features. Follow the steps below to connect your mailbox.

Large Mailboxes: Depending on your internet speed and the size of your mailbox (up to 200GB per account), the initial synchronization can take anywhere from a few hours to a few days to fully build your local data file.

You can setup Autoconfig in your DNS to make the process of setting up Thunderbird much easier.

Enhanced mailbox? Connect a CardDAV address book or a remote calendar (CalDAV) to keep your contacts and schedule in sync.

Getting Started

To open the setup window for a new email account:

  1. Click on Account Actions in the bottom left of the account pane.

  2. Select Add Mail Account... from the menu.

    Thunderbird - Account Actions - Add Mail Account.PNG

Option 1: Automatic Configuration (Recommended)

If you have Autoconfig set up in your DNS, Thunderbird will handle the heavy lifting for you.

  1. Enter Your Details: Fill in your full name, email address, and password. Keep Remember password checked.

    Thunderbird - Setup - step 1.PNG

  2. Search for Settings: Click Continue. Thunderbird will automatically search for the recommended server configuration.

  3. Confirm Configuration: Once the green "Configuration found" message appears, verify that IMAP is selected.

    Thunderbird - mailbox with autodiscover - server names found.PNG

  4. Finish Setup: Click Done.


Option 2: Manual Configuration

If Autoconfig is not available or you need to specify custom ports, follow these steps.

  1. Enter Your Details: Input your name, email, and password, then click Configure manually at the bottom of the window.

    Thunderbird - Setup - step 1.PNG

  2. Enter Server Details: We recommend usingĀ IMAP with SSL/TLS to ensure your data remains private and your folders stay synchronized across all devices.

    • Incoming Server

      • Protocol: IMAP

      • Hostname: imap.emailarray.com

      • Port: 993

      • Connection Security: SSL/TLS

      • Authentication Method: Normal password

      • Username: Your full email address (e.g., name@yourdomain.com)

    • Outgoing Server

      • Protocol: SMTP

      • Hostname: smtp.emailarray.com

      • Port: 465

      • Connection Security: SSL/TLS

      • Authentication Method: Normal password

      • Username: Your full email address (e.g., name@yourdomain.com)


Thunderbird - Setup - step 3 - re-test to auto-fill unknown fields like ports and authentication method.PNG

  1. Test and Verify: Click Re-test. Thunderbird will verify the connection.

  2. Finalize: Once the green success bar appears ("The following settings were found by probing the given server"), click Done.

Success!

Your account is now ready to use.

On the final screen, you can also:

Click Finish to head to your inbox. Thunderbird will now begin synchronizing your folders.