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Your inbox, unchanged. We transfer all your email data, including your specific folder hierarchy, so you can pick up exactly where you left off. If you need to migrate mailboxes from a previous provider, first create the mailboxes on our side and then send an...

For both Basic and Enhanced mailboxes, our supported Webmail interface is the Group-Office Webmail. It’s a complete re-design, very modern and fast, and it works as well on mobile as on the desktop.     How to access your Webmail   The Webmail doesn’t n...

DNS UpdatesIt might take some time to see the changes in your DNS based on your provider and domain settings. Migrating from another email hosting providerIf you are planning an email migration, you may choose to postpone making changes to critical records ...

Autodiscover / Autoconfig for Outlook, Thunderbird & Mobile Devices What is Autodiscover / Autoconfig ? It's a web services that is used by a growing number of applications and which helps in configuring your mobile devices and desktop clients. Autodiscove...

Recommended setup for SSL connection: Configuring Autodiscover & Autoconfig DNS records for your domain can simplify the configuration of your desktop clients, such as Outlook and Thunderbird.   Protocol Server Address Ports I...

Thunderbird is a free, open-source email client that offers excellent support for IMAP and advanced groupware features. Follow the steps below to connect your mailbox. Large Mailboxes: Depending on your internet speed and the size of your mailbox (up to 200GB...

Find the step-by-step tutorial for your specific version of Outlook below. If you aren't sure which version you have, you can usually find this info under the Help menu or the About section within the app. Large Mailboxes: Depending on your internet speed and...

If you have an Enhanced mailbox, you can use ActiveSync, to not only sync emails, but also contacts and calendars. Automatic Email Setup for iOS The easiest way to setup your mailbox on iOS is by downloading your iOS profile from the Webmail. The profile w...

Remember that, if you have an Enhanced account, you can use ActiveSync, to not only sync e-mails, but also contacts and events. How to set up your email on an Android device Here's the step by step for setting up an IMAP account on Android's native mail app....

Note that the procedure below is unusual. It may be useful, for example, if you want an account do not store received emails (to prevent the account from reaching its storage limit), but forward incoming emails to another account (case in which you'd have to s...

Incoming e-mail messages to your account can automatically be forwarded to other accounts while also delivering a copy locally. E-mails detected by our server as spam are not forwarded. Add a Forward Option 1: from the Webmail Go to the Webmail ...

The From header of an e-mail, which you view in the header of e-mails can be anything, it doesn't even need to be a valid e-mail address and it can be different from the actual sender of the message. For that reason, it's possible that you will receive forged...

User Extensions allow you to create unique, disposable variations of your email address by adding a suffix to your username. These are perfect for tracking who is selling your data, organizing sign-ups, or creating temporary contact points without revealing yo...

With ownCloud, we provide fully-featured file sync and sharing solution, with access to your data through a web interface, sync clients or WebDAV, while providing a platform to view, sync and share files across your devices easily all under your control. This...

Sometimes it happens that messages are classified incorrectly by the filtering system. A false positive refers to a message that was incorrectly classified as being Spam. A false negative refers to a message that was incorrectly classified as NOT being Spam....

Personalizing Your Spam Filter and Security Settings   You can customize your email experience by adjusting how the system handles incoming messages. While your administrator establishes domain-wide defaults, your personal settings always take priority and w...

Setting Up Your Vacation Message (Autoresponder) A vacation message automatically notifies people that you are away or unavailable. To prevent email loops and technical issues, the system sends one automatic reply per sender every hour.   How to Enable Your...

Folder sharing allows you to give colleagues access to specific folders in your mailbox. You can grant "Read-only" access for viewing or "Full" access for those who need to manage and reply to messages on your behalf. How to Share a Folder   Option 1: From ...

You can easily determine if the messages you send out reach your recipients or not. While this is no guarantee that your recipient read the message, you can at least find out if their e-mail services provider properly received the message and warn them in case...

Whitelist / Blacklist an e-mail address Our system automatically whitelists e-mail addresses that you communicate with, for your entire domain. For example, within your domain hosted with us, you have two users: joe@domain.com and amy@domain.com. If joe e-mai...