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Two-factor authentication, or 2FA as it's commonly abbreviated, adds an extra step to your basic login procedure. Without 2FA, the password is your single factor of authentication: you enter your username and password, then you're done. With 2FA, you log in t...

Enhanced mailbox only. Enhanced mailboxes allow you to sync calendars (CalDAV) and contacts (CardDAV) across multiple devices with applications that support the CardDAV/CalDAV protocols. In Outlook you can sync via CalDAV / CardDAV by installing the calda...

Your mailbox password is the one you use when you log in to the Webmail or e-mail client, such as Apple Mail, Outlook, or the mail app on your phone.If you have set up the e-mail address on other devices, once you update the e-mail password, you should update ...

Manage Your Incoming Email Rules Email rules help you stay organized by automatically processing messages before they even hit your inbox. You can use these rules to sort newsletters into specific folders, redirect important updates to a colleague, or delete ...

Fully integrated with the Webmail Log in directly from your Webmail and jump straight into productive conversations.   Organize your communications into streams and topics Email-like threads with a subject (or topic) for every message make it easier to fol...

This guide will help you get started with our new integrated Chat and Video Meetings feature within Webmail. Good news! The Chat and Video Meetings feature is activated by default every time you log into your Webmail account. You'll find the chat panel conven...

Our video meetings are packed with useful features to enhance your collaboration: HD Video and Audio: Experience clear and high-quality communication. Screen Sharing: Easily share your entire screen or specific application windows with participants. Chat ...

You can also connect your Webmail chat and meeting account to other desktop or mobile applications that support the XMPP protocol (e.g., Thunderbird, eM Client). Login Details for XMPP Apps: Username/JID: Your full Webmail email address Password: Your Web...

Use the Incoming Logs section in the Admin Panel to track all emails received by your domain. This tool helps you analyze delivery status, sender information, and potential issues with incoming mail. 💡 Tip: Use filters to quickly identify spam, delivery issue...

The Last Logins section in the Admin Panel allows you to monitor when users last accessed their mailboxes, from which IPs and locations, and what services or credentials were used. This feature is useful for detecting unusual login patterns, troubleshooting a...

Quick Setup Guide Step 1: Add a new domain Log into Admin Panel (admin.emailarray.com) with signup credentials Domains → New → Enter domain (format: mydomain.com - no http/www) Click on the red checkmark to get a TXT record value for domain verificatio...

Step 1: Add a new domain Place a new order from your WHMCS. You are required to enter your domain. After placing the order, you will be redirected to your Client Area. An alert will be shown until you verify the domain by adding a TXT record to your DNS (s...

How to sync your calendar and contacts across all your devices. With CalDAV and CardDAV, you can keep your schedule and address book perfectly in sync across smartphones, tablets, and desktop applications. These protocols allow you to use your favorite native...

Personalizing Your Webmail Experience We believe your inbox should work exactly the way you do. While your administrator can set global defaults (like timezone and date formats) from the Admin Panel -> Settings -> Localization, you have full control over your...

Managing Global Admin Settings The Settings menu in your Admin Panel is the central hub for managing your administrative account security, system-wide defaults, and automated communications. These configurations ensure your infrastructure remains secure and c...

For users with our OEX mailboxes, setting up Outlook is a fast, automated process because OEX is engineered for native Outlook connectivity. Pre-requisites Before you begin, ensure your domain is properly configured to allow Outlook to "talk" to our server...

Managing your growth is simple. When you bring a new customer on board, you’ll start by creating an Admin account for them in the Super Panel. This gives them (or you) the power to manage their specific domains and mailboxes. Step 1: Create the Admin Account ...

Your Super Panel is the command center for your entire email infrastructure. To keep your account secure, we recommend updating your master password periodically and enabling additional security layers like Two-Factor Authentication (2FA). How to Change Your ...

As you scale, you may need to quickly locate which Admin account manages a specific mailbox or domain. The Reports section in your Super Panel allows you to find these accounts in seconds and take immediate action. Step 1: Locating the Account To find the ne...

Overview This article describes how to migrate a user from an email provider configured with POP in Microsoft Outlook to a new email provider, using the same email address, while ensuring that no existing emails are lost. POP accounts store downloaded email ...