Native Outlook Setup

For users with our OEX mailboxes, setting up Outlook is a fast, automated process because OEX is engineered for native Outlook connectivity.

Pre-requisites

Before you begin, ensure your domain is properly configured to allow Outlook to "talk" to our servers automatically:

• Autodiscover DNS Record: You must have the Autodiscover CNAME record set up in your domain's DNS settings.

• Verification: You can verify this in your Admin Panel under Domains -> Health Status. The "Autodiscover" and "Autodiscover SSL" status should be Enabled.

Steps to Add Your Account

Once your DNS is ready, Outlook handles the rest of the heavy lifting.

1. Open Outlook: Launch the Outlook application on your computer.

2. Add Account: Go to File > Add Account.

3. Enter Credentials: 

   • Email Address: Enter your full email address

   • Password: Enter your mailbox password.

4. Automatic Detection: Outlook will use the Autodiscover record to automatically find the server names and configure your profile.

5. Finish: Click Done or Finish once the success message appears.

What’s Synchronized?

The OEX mailbox provides a complete sync across all your devices:

• Email: Your full message history and folder structure.
• Calendar: All appointments, meetings, and shared schedules.
• Contacts: Your entire address book, perfectly synced