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How to Enable the AI Assist Feature

AI Assist is a powerful tool integrated directly into your Webmail. It allows you to compose emails from short descriptions, generate replies, translate text, and summarize long threads instantly.

This feature operates on a "bring-your-own-key" basis, giving you full control over which AI provider and model you use. You can currently connect with providers such as Gemini, Anthropic, or OpenAI.

Step 1: Enable AI at the Domain Level

Before individual users can access AI tools, you must configure the AI provider for the entire domain.

  1. Log in to your Admin Panel.

  2. Navigate to the Domains section.

  3. Locate the domain you wish to manage and click the AI Settings icon (represented by a sparkle symbol) in the actions list.

    Admin Panel - Domain list - AI Settings for each domain.PNG

    Admin Panel - Domain list - AI Settings.PNG

  4. Click the Add AI Provider button.

  5. Select your preferred AI Provider and enter your API key to verify the connection.

    Admin Panel - Domain list - AI Settings - Add key and choose model.PNG

  6. Select a Model: You can choose between high-performance complex models or faster, more cost-effective ones.

    Tip: For standard email composition and summarizing, a "fast" model (such as a Flash-tier model) typically provides the best balance of speed and cost-efficiency.

  7. Click Save.

 

Step 2: Grant User Permissions

Once the domain is configured, you must specify which users have permission to use the AI tools.

  1. In the Admin Panel, go to the Users section.

  2. Select the relevant domain from the list.

  3. Locate the specific user and click the Permissions icon (represented by a person with a checkmark).

    Admin Panel - User list - access user permissions.PNG

  4. Scroll down to the AI section of the permissions window.

  5. Check the boxes for the tools you want to enable:

    • Webmail Enabled: Allows the user to use AI for composing, replying, and summarizing within their email interface.

    • OfficeDocs Enabled: Enhances productivity by enabling AI assistance within the office document editor.

      Admin Panel - Enable AI permissions for the user.PNG

  6. Click Update permissions to finalize the changes.

 

Using AI Assist

Once enabled, users will see the AI Assist button in their Webmail interface. It is available in:

  • The Compose Window: To draft new messages from brief notes.

  • Reply Windows: To suggest professional responses based on the conversation history.

  • Email Summaries: To quickly digest long or complex email threads.

Webmail - AI Assist feature.PNG

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