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Webmail - Folders management

Find out how to subscribe to a Folder to make it show in your e-mail folder list, how to unsubscribe from a Folder and hide it or how to create a new folder.

Step-by-step guide

Subscribe to a Folder

Subscribing to a folder will make it show in your e-mail folder list (usually on the left side of your Webmail or e-mail client). Some e-mail clients will show by default all folders, even the unsubscribed ones.

To subscribe to a folder, log in to your Webmail and

  • Go to the  E-mail tab.
  • Right-click on the folders list on the left side of your panel
  • Click on the Subscribe to folders option to access the Folder settings

Webmail - Email tab - Folders advanced menu.jpg


  • Find the folder in the list
  • Select the checkmark next to the desired folder (if a folder is checked, you are subscribed to that folder).

Webmail - Email tab - subscribe to folder.jpg

Unsubscribe from a Folder

Unsubscribing from a folder will hide it from your e-mail folder list (usually on the left side of your Webmail or e-mail client). Some e-mail clients will show by default all folders, even the unsubscribed ones.

To unsubscribe to a folder, log in to your Webmail and

  • Go to the  E-mail tab.
  • Right-click on the folders list on the left side of your panel
  • Click on the Subscribe to folders option to access the Folder settings

      Webmail - Email tab - Folders advanced menu (3).jpg

  • Find the folder in the list
  • Select the checkmark next to the desired folder to unsubscribe (if a folder is unchecked, you are unsubscribed from that folder).

Add a Folder

The easiest way to add a new folder to your mailbox is from the E-mail tab. 

Log in to your Webmail and

  • Go to the  E-mail tab.
  • Right-click on the folders list on the left side of the panel
  • Click on the Add folder option from the menu
  • Enter the folder name and click on the OK button.

     Webmail - Email tab - add folder.jpg

Another option to add a new folder is from the Folders advanced menu. To access it, log in to your Webmail and

  • Go to the  E-mail tab.
  • Click on the three dots button on the right of the email panel and then click on Accounts.

     webmail - Email tab - email account settings.png

  • Double click the desired email account
  • Click on the Folders button
  • Click on the Add button

     Webmail - Email tab - email account properties - Folders - add folder.jpg

  • Enter the folder name and click on the OK button to create the folder.

Webmail - Email tab - email account properties - Folders - enter the folder name.jpg