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When you log in to the Admin Panel, on the Home page, you might see this warning message: New security incidents detected. Click here to check the Security page. This happens when we detect suspicious logins from more than one location for one of your User...

You can mark as safe the IPs that your Users log in from. Use the Mark as Safe feature whenever a Security Incident is considered as safe - logins from the safe IP will not trigger Security Incident warning anymore. Manage User Trusted Login IPs To manage th...

The CalDAV / CardDAV features are available only for Enhanced mailboxes. Due to a bug in Android 12 some phones started to delete contacts via Microsoft ActiveSync. Therefore, GroupOffice has implemented a new CalDAV / CardDAV setting that disallo...

Find out how to subscribe to a Folder to make it show in your e-mail folder list, how to unsubscribe from a Folder and hide it or how to create a new folder. Step-by-step guide Subscribe to a Folder Subscribing to a folder will make it show in your e-mail f...

If our system has marked an incoming email as Spam, but you are sure it is a legit email, you can whitelist the sender straight from the Webmail. Mark email as legit (Not Spam) After you log in to your Webmail: From the Spam folder, right-click on the Spa...

Sometimes you might receive unsolicited emails that you wish to mark as Spam. You can do so straight from the Webmail interface. Our system will be trained to mark future emails from this sender as Spam, and all such emails will be delivered to your Spam folde...

When you have one or more Aliases for your email address, you might want to be able to send from one of the Aliases. This is possible by adding the Alias to your Webmail. Step-by-step guide You must create the Alias before adding it to the Webmail. Afte...

When you want to end your emails with a custom greeting or add your company info and logo, you can add a default signature in your GroupOffice webmail. Step-by-step guide After you log in to your Webmail: Create a signature Click on your profile image an...

Each mailbox can be added to the Zulip ecosystem, and only same-domain users can collaborate in our Zulip integration. Adding external collaborators to Zulip is possible only if you create an e-mail address for them. Adding a new user to Zulip Go to the...

Go to the Webmail Log in using your full e-mail address and your current e-mail password (one time passwords / OTP or "Login as..." feature will not work). Click on the Zulip tab from the top of the page Click on the Login button. The first login will set...

How many e-mails can I send per day ? How many recipients can I send to in one message ? How to add a signature with embedded image in Afterlogic Webmail ? How to add multiple accounts in GroupOffice WebMail ? How to add HTML signatures in GroupOffice We...

Common Errors Error code: 550 sorry, you can't send as this user Symptom: The messages that you send out come back as a bounce message with the following error: 550 sorry, you can't send as this user Cause: You are not a...

This guide will help you get started with our new integrated Chat and Video Meetings feature within Webmail. Good news! The Chat and Video Meetings feature is activated by default every time you log into your Webmail account. You'll find the chat panel conven...

Our video meetings are packed with useful features to enhance your collaboration: HD Video and Audio: Experience clear and high-quality communication. Screen Sharing: Easily share your entire screen or specific application windows with participants. Chat ...

You can also connect your Webmail chat and meeting account to other desktop or mobile applications that support the XMPP protocol (e.g., Thunderbird, eM Client). Login Details for XMPP Apps: Username/JID: Your full Webmail email address Password: Your Web...

If you need to migrate mailboxes from a previous provider, first create the mailboxes on our side and then send an e-mail to Support (or open a ticket) to request a migration. You can also schedule a migration during your out-of-office hours - send the reques...

Use the Incoming Logs section in the Admin Panel to track all emails received by your domain. This tool helps you analyze delivery status, sender information, and potential issues with incoming mail. 💡 Tip: Use filters to quickly identify spam, delivery issue...

The Last Logins section in the Admin Panel allows you to monitor when users last accessed their mailboxes, from which IPs and locations, and what services or credentials were used. This feature is useful for detecting unusual login patterns, troubleshooting a...