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Vacation Message (Autoresponder)

Setting Up Your Vacation Message

 (Autoresponder)

A vacation message canautomatically letnotifies people know that you are notaway availableor byunavailable. sendingTo anprevent email loops and technical issues, the system sends one automatic reply toper their messages. Autoresponders are sent oncesender every hour to each sender that sends you an email, to avoid technical issues.

Enabling the Vacation Message

  • Go to

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    https://cp.emailarray.comhour.

     

    • How to Enable Your Vacation Message

     

    Option 1: From the Webmail (Recommended)

    1. Go to the Webmail. Log in using your full e-mail address ( user@domain.com ) and your current e-mail password.
      Click on the User icon from the top right to activate the menu. Then click on My account 

    2. Access Settings: Click on the User icon in the top-right corner and select My account.

      Webmail - how to access advanced settings for your email account.jpg

    3. Configure: Navigate to the Vacation Message icontab.

      Webmail - Set Vacation Message.PNG

      (opened envelope with arrow)
    4. Make sure

      Set the Schedule: 

      • Ensure the Status is set to Enabled.

      • You can set

        Choose a From and To date fordate. If you leave these blank, the autorespondermessage towill work.remain The default, is to send autoresponder emailsactive until you manually disable theit.

        feature
        • (from
      today until "never").
    5. Choose

      ReplyWrite typeyour Message:,

      either plain text (default) or HTML (permits graphical formatting of the vacation message)

      • Enter your messagetext in the Vacation Message textbox.

        box
      • Click on the Update button

      Disabling the Vacation Message

     

    Option 2: From the User Panel

    1. Visit the User Control Panel (https://cp.emailarray.com).

    2. Log in using your full e-mailemail address ( user@domain.com ) and currentpassword.

      password.

    3. Click onthe Vacation Message icon (openedthe envelope with an arrow).

      User Panel - Set Vacation Message.PNG

    4. Select

      Set the Schedule: 

      • Ensure the DisabledStatus is set to Enabled.

      • Choose a From and To date. If you leave these blank, the message will remain active until you manually disable it.

    5. Write your Message:

      • Enter your text in the StatusVacation pullMessage downbox.

        menu
    6. Save: Click on the Update buttonbutton.


 

How to Disable Your Vacation Message

Option 1: From the Webmail (Recommended)

  1. In the Webmail, go to User Icon > My account > Vacation Message.

  2. Switch the Status to Disabled.

  3. Click Update.

Option 2: From the User Panel

  1. In the User Control Panel, click the Vacation Message icon.

  2. Select Disabled from the Status menu.

  3. Click Update.

Pro-Tip: If you are using the date range feature, your vacation message will automatically stop sending at the end of your "To" date, so you don't have to worry about turning it off the moment you get back!

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