Setup e-mail on Outlook

Below, step by step tutorials according toFind the Outlookstep-by-step tutorial for your specific version used,of Outlook below. If you aren't sure which version you have, you can usually checkfind whenthis openinginfo Outlookunder the Help menu or inthe About section within the Helpapp.

Large There'sMailboxes: alsoDepending a websiteon withyour internet speed and the size of your mailbox (we support up to 200GB per account), the initial synchronization can take anywhere from a genericfew Outlookhours setup whichto cana befew useful,days soto youfully canbuild viewyour screenshots.local data file.

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Use the firstfollowing timesettings you open Outlook since its installation, a window will immediately pop up asking you to set up your email account. Click yes and proceed andor follow ourthe Outlook 365 or Outlook 2013/2010 instructions starting with a section in which you start typing in your account data.

Finally, as per our tests, sent items and trash are automatically saved in IMAP folders, except in older Outlook 2003. Nonetheless, information about this is available for Sent Items and Trash, especially useful if your Outlook is not in English and you want to manually define folders used for these base folders. Notice that our Webmail automatically decodes the English default names (Sent, Trash, Drafts, Spam) so that it shows them in the language in which you accessed Webmail. In some cases, however, it might be required to change folder mappings in Webmail, if Outlook does not do this conversion automatically, besides mapping the localized names in your Outlook.below.

We recommend using IMAP with SSL/TLS to ensure your data remains private and your folders stay synchronized across all devices.

The New Outlook for Windows

Microsoft has recently introduced a "New Outlook" for Windows. Based on our testing and official Microsoft documentation, this version handles IMAP accounts differently than previous versions.

What you need to know

• Forced Cloud Sync: Unlike "Classic" Outlook, the "New Outlook" requires all IMAP accounts to sync through the Microsoft Cloud.
• Data Privacy: This means your emails, even though hosted securely with us, will be stored on Microsoft’s servers to enable this sync.
• Setup Failures: Because Microsoft forces this intermediary sync, many IMAP setups fail during the "Syncing to Microsoft" phase, even if your credentials and server settings are 100% correct.

Our Recommendation: Use "Classic" Outlook

To maintain a direct, private connection between your device and our servers, and to avoid setup errors, we recommend staying with Classic Outlook.

1. Open Outlook.

2. Locate the "Try the new Outlook" toggle in the upper-right corner.

3. Switch the toggle Off.

4. Restart Outlook and follow the Outlook 365 or Outlook 2013/2010 instructions below.

For a deeper dive into why Microsoft implemented this change, you can read the full discussion on the Microsoft Community page.

Outlook 365

Unfortunately, this version of Outlook doesn't support Autodiscover for IMAP accounts anymore.

Depending on the size of your mailbox and your Internet speed, Outlook might take from a few hours to a few days to synchronize the mailbox and build the local PST file.

 

Note that Outlook will automatically set up the account as IMAP. If you want to set up the account as POP, you have to set up the account manually. IMAP is recommended, as it´s a protocol made to support several devices accessing one same account, with all folders synced at our server, which also guarantees that our backups will be executed.

Outlook 3652013/2010:

Outlook 2013/2010: