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2FA - Two-factor authentication for your mailbox

Two-factor authentication, or 2FA as it's commonly abbreviated, adds an extra step to your basic login procedure. Without 2FA, the password is your single factor of authentication: you enter your username and password, then you're done.

With 2FA, you log in to the Webmail by entering your username and password and the six-digit code provided by an app installed on your smartphone. 

In the Webmail, you will be prompted to enter the 2FA code in a new pop-up window.Webmail - 2fa code required at login.JPG

When logging into the User Panel, if you have 2FA enabled for your mailbox, you must add at the end of the password the 6-digit code provided by the app on your phone. For example, if your password is T9D3K!px and the 6-digit code is 189 145, you must enter T9D3K!px189145 in the login form of the User Panel.User Panel - login form.JPG

 

1. How to enable 2FA for your mailbox

First, you need a smartphone with a two-factor authenticator App installed (OTP / 2-Step Verification / 2-Factor Authentication), such as Authy or Google Authenticator.

To enable 2FA for your e-mail address:

  • Log in to the User Panel
  • From the menu, go to 2-Factor Auth
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