# Webmail - Account Consolidation for Enhanced Mailboxes

<span data-path-to-node="1,1"><span class="citation-877">Enhanced mailboxes offer the flexibility to manage multiple email accounts through a single Webmail interface</span></span><span data-path-to-node="1,2"><span class="citation-877 citation-end-877"><sup class="superscript" data-turn-source-index="1"></sup><sup class="superscript" data-turn-source-index="1"></sup><sup class="superscript" data-turn-source-index="1"></sup><sup class="superscript" data-turn-source-index="1"></sup></span></span><span data-path-to-node="1,3">. By consolidating your accounts, you can read and send messages from various internal or external addresses without needing to log in to separate profiles.</span>

#### Before You Begin

This feature allows an **Enhanced mailbox** to add other accounts, whether they are **Basic** or **Enhanced**, into one view. Ensure you have the following details for the account you wish to add:

- The full email address and password.
- The IMAP (Incoming) and SMTP (Outgoing) server names.

### Step-by-Step Consolidation Guide

1. <span data-path-to-node="9,0,0,1"><span class="citation-22">Log in to your </span>**<span class="citation-22">Webmail</span>**<span class="citation-22"> account</span></span>
2. Click the **User Icon (Settings)** in the top right navigation bar.
3. Select **My account** from the menu.
4. Navigate to the **E-mail Accounts &amp; Aliases** tab in the left-hand sidebar.
5. Click the **Manage E-mail Accounts and Aliases** button.
6. **Add New Account**: In the Accounts window, click the **plus (+)** button in the top right corner.  
      
    [![Webmail - add a new email account - click on plus button.PNG](https://wikidev.emailarray.com/uploads/images/gallery/2026-03/scaled-1680-/webmail-add-a-new-email-account-click-on-plus-button.PNG)](https://wikidev.emailarray.com/uploads/images/gallery/2026-03/webmail-add-a-new-email-account-click-on-plus-button.PNG)
7. **Configure the email account**:
    
    
    - On the **Properties** tab, fill in the "**Name**" (how you want to appear to recipients) and the full "**E-mail**" address.  
          
        [![Webmail - add a new email account - properties tab.PNG](https://wikidev.emailarray.com/uploads/images/gallery/2026-03/scaled-1680-/webmail-add-a-new-email-account-properties-tab.PNG)](https://wikidev.emailarray.com/uploads/images/gallery/2026-03/webmail-add-a-new-email-account-properties-tab.PNG)
    - Click the **Server** tab to enter the connection information:  
          
        [![Webmail - add a new email account - server tab - internal mailboxes with SSL.PNG](https://wikidev.emailarray.com/uploads/images/gallery/2026-03/scaled-1680-/webmail-add-a-new-email-account-server-tab-internal-mailboxes-with-ssl.PNG)](https://wikidev.emailarray.com/uploads/images/gallery/2026-03/webmail-add-a-new-email-account-server-tab-internal-mailboxes-with-ssl.PNG)
        
        
        - **Encryption**: choose **SSL** for *Incoming mail* and *Outgoing mail*
        - **Internal Accounts (Hosted with us)**:
            
            
            - `imapin.emailarray.com` for the IMAP Host
            - `smtpin.emailarray.com` for the SMTP Host
            - You may also use the standard `imap.emailarray.com` and `smtp.emailarray.com`.
        - **External Accounts**: Enter the specific IMAP and SMTP server names provided by your external email provider.
        - **Credentials**: Enter the **username** and **password** for the secondary account.
        - For *Outgoing mail* settings, please check **Use IMAP credentials**.
8. **Save Changes**: Click **Apply** and then **Ok** to finalize the setup.