FAQ How many e-mails can I send per day ? How many recipients can I send to in one message ? How to add a signature with embedded image in Afterlogic Webmail ? How to add multiple accounts in GroupOffice WebMail ? How to add HTML signatures in GroupOffice WebMail ? How to create a distribution list in GroupOffice WebMail ? How to sign and cryptograph e-mails digitally in GroupOffice WebMail ? How to backup my email account ? Do you support Apple Push Notification ? How many e-mails can I send per day and what size ? There is a limit of 300 e-mails per day and up to 50 megabytes per e-mail. The primary reason is to limit the potential damage caused by computers infected with spam-sending trojans. After 300 e-mails have been sent from your account, you will receive the following error message when attempting to send further messages: 462   Daily send limit reached. Please  try   again tomorrow If you need to send more than 300 messages per day as part of your regular operation, please contact our Support team. In the  user control panel , option  Track Deliveries , you are able to see how many messages the account has sent out in the last 24h. How many recipients can I send to in one message ? You can address up to 100 recipients in one single e-mail message. If you add more than 100, you will receive the following error: 551   sorry, maximum number of recipients reached How to add multiple accounts in the WebMail? After logging in to Group Office, click the  E-Mail  link at the top. Then, click on the  Administration  link and then choose  Accounts . Click  Add  to add a new account. In the first tab,  Properties , specify the user's  Name  (with space / accents) account and  E-mail  address of the external account. Still on the first tab, you can create a text signature, if desired. More info on how to create HTML signatures in our other FAQ. In the  Incoming mail  tab, specify the  hostname  imap.emailarray.com, the account's e-mail address in the  Username  field and respective  Password . Also select the  SSL  check box. Click on  OK  and then  Close . You now have setup an external account and it shall appear on the folder tree, including separate Sent Items folder for it. When composing a new e-mail, you can select to use this secondary account instead of your primary one. Note : If only want to use a different sender when sending e-mails, without setting such as sender external account, the procedure is similar to that previously seen. After logging in to Group Office, click the on the  E-Mail  link at the top. Then, click on the  Administration  link and choose  Accounts . Double click on your account and navigate to the  Identity  tab. Click the  Add  button to add a new  name ,  e-mail signature  (optional), and finally click the  OK  button twice in a row. Now, you can choose another identity in the pull down menu  From of the e-mail composition window How to create a distribution list in the WebMail ? After accessing Group Office WebMail, on the black background bar, click on  Address Book> Administration (below, in the blue background bar) > Addresslists . Give your distribution list a name in the first tab ( Properties ) and in the  Contacts  tab, add desired addresses. Note you can add directly from your address book. When sending a new email ( Compose  option), click on the  Address Book  button at the top of the compose window, followed by the  Addresslists  tab. Click on the contact list that you want to email, then click on one of the  buttons to add  (add to recipients in to, add to CC or add to BCC) and then click on  Close . How to sign and cryptograph e-mails digitally in the WebMail ? After accessing Group Office WebMail, on the black background bar, click on  Address Book> Administration (below, in the blue background bar) > Addresslists . First of all, please open a ticket so that we can enable the possibility to sign and cryptograph e-mails for your domain. Choose a vendor that sells S/MIME certificates. In this example, we will use the free  StartCom , which does not diplay information about your or your company in the free certificates. Or the StartCom site, click on  Sign-up  and complete the process. When request, choose security level High. During the process, install the certificate in your Firefox browser. After the certificate has been installed to Firefox, access  Options > Advanced > Certificates > Certificates button > Personal tab  and click on the  Export button . You will need to type in a password for your exported .p12 certificate. In Group Office Webmail, access  E-mail > Administration > Accounts > double click on your e-mail account > S/MIME settings tab  and click on the  Select new PCKS12 certificate button , then upload your certificate which you exported from Firefox. In the  Group-Office password field , type in your e-mail account's password. You can choose  always sign e-mails digitally , by enabling the respective checkbox or simply use the feature only when needed. You can choose always sign e-mails digitally, by enabling the respective checkbox or simply use the feature only when needed. click on  OK  and then  Close . When sending a new e-mail, click on the  Extra options  button/drop down menu, where you can choose to  Sign or Encrypt with SMIME . Ideal is to first send a digitally signed e-mail, so that the recipient can obtain your public certificate and add it to his address book. If you've received a digitally signed e-mail, webmail automatically saves the sender's public certificate in your contacts for that person, so that you can receive cryptographed emails from him. How to backup my email account ? For the Windows platform, we recommend  Mailstore , which lets you easily backup multiple IMAP accounts. Other e-mail clients, such as Thunderbird, have features or plug-ins that also allow backup of an IMAP account. Do you support Apple Push Notification Yes we do.Although iOS devices support the IMAP protocol for synchronizing e-mail messages, they don't support the IDLE command which is used on other platforms to provide push notifications to the device. Apple implemented another protocol called Apple Push Notification which is much less taxing on the device's battery and which also provides instantaneous notification when a new e-mail arrives. We fully support the Apple Push Notification protocol out of the box, without any configuration being required on your device. It will automatically detect our capability and use it.