# Finding and Managing Admin Accounts

As you scale, you may need to quickly locate which **Admin account** manages a specific mailbox or domain. The **Reports** section in your Super Panel allows you to find these accounts in seconds and take immediate action.

### Step 1: Locating the Account

To find the necessary account, log into your [**Super Panel**](https://cp.emailarray.com/super) and click on the **REPORTS** tab.

1. **Use Filtering Options**: In the "Filtering Options" section, you can search for an account using several criteria:
    
    
    - **Username** or **Domain**: Best for finding which Admin owns a specific email address or website.
    - **Last Login**: Useful for identifying inactive accounts.
    - **Account Type** or **Quota**: To find users based on their service level or storage usage.
2. **Run the Search**: Enter your criteria (e.g., set the filter to "Domain" and type in the customer's domain) and click **SEARCH**.

---

### Step 2: Taking Action

Once you’ve located the correct Admin in the search results, you have three primary tools at your disposal:

#### 1. Login as Admin (Green Arrow)

Click the **green arrow icon** to instantly "log in as" that administrator. This allows you to manage their mailboxes, aliases, and settings directly without needing their password.

#### 2. Edit Account Details (Pencil Icon)

Click the **pencil icon** to open the Admin’s settings. From here, you can:

- **Adjust Quotas**: Increase or decrease the number of allowed mailboxes or total storage space (GB) as your customer’s needs change.
- **Update Info**: Change contact details or timezones.

#### 3. Enable or Disable an Account

Within the edit pop-up, you can toggle the account status between **Enable** and **Disable**.

- **When to Disable**: This is a powerful tool for billing management. If a customer hasn't paid, disabling their account **blocks all logins** for both the Admin and their end-users.
- **The Benefit**: While logins are blocked, the accounts **will still receive emails**. This keeps the data intact and ensures no mail is lost while you resolve payment issues—a much safer alternative to deleting the account.