Connecting Your Account

Connect the mobile app to your OfficeDocs account so you can access your cloud files from your phone or tablet.

Adding Your OfficeDocs Account

1. Open the OnlyOffice Documents app.

   

2. Open the ONLYOFFICE tab. 

   

   
   
3. Enter your OfficeDocs server address.

   

4. Tap Continue.

Signing In

1. Enter your email address and password.
2. Tap Sign In.

   

3. Your account connects and your files appear in the app.
   

Two-Factor Authentication

If two-factor authentication is enabled on your account:

1. Enter your username and password as usual.
2. A verification code screen appears.

   

3. Open your authenticator app.

   

4. Enter the current 6-digit code.
   

Server Address

Your OfficeDocs server address is usually:

• Provided by your administrator
• The same web address you use in your browser
• Written in a format similar to https://your-officedocs-server.com

If you do not know the correct address, contact your administrator.

After Connecting

Once your account is connected:

• Your files and folders appear in the app
• You can tap folders to navigate
• You can tap files to open them
• You are ready to start working on your documents

Multiple Accounts

If you want to connect more than one account:

1. Tap the account or profile icon.

   

2. Select Add account.

   

3. Enter the new account details.
4. Switch between accounts from the profile menu.

   

Staying Signed In

• The app remembers your account
• You usually do not need to sign in every time
• You can use device security such as a PIN or biometrics for extra protection
• Your session may expire from time to time, and you may be asked to sign in again

Disconnecting an Account

1. Tap the account or profile icon.
2. Touch and hold the account you want to remove.
3. Tap Delete from device.

   

4. Confirm the action.

Your files remain safe in OfficeDocs. Only the mobile connection is removed.

Troubleshooting

Can’t Connect

• Verify that the server address is correct
• Check your internet connection
• Make sure your username and password are correct
• Try signing in through a web browser first

Invalid Certificate

• Your server may use a self-signed certificate
• Contact your administrator if you are unsure
• The app may give you an option to continue anyway