DNS Configuration DNS Updates It might take some time to see the changes in your DNS based on your provider and domain settings. Migrating from another email hosting provider If you are planning an email migration, you may choose to postpone making changes to critical records like MX records until the migration process is complete to avoid any disruption to your current email flow. Cloudflare’s proxy feature (the Orange Cloud) is designed for web traffic (HTTP/HTTPS) and will interfere with email protocols like IMAP, POP, and SMTP. Action Required : When adding or editing email records in Cloudflare, ensure the Proxy status is toggled to Off. Visual Indicator : The cloud icon next to the record should be Grey, not Orange. 0. Verify Domain Ownership - TXT Record Follow these steps to obtain the details for the Verification TXT Record . Navigate to the  Admin Panel . In the side menu, click on  Domains . Click on the  Verify  button (represented by a red checkmark icon). A pop-up window will appear, displaying the  Hostname ,  Type , and the unique  Value required for the DNS record. You must add a TXT record  with the following  value : Type HOST TXT Value TXT mx-verification The unique string from your Admin Panel pop-up 1. MX Records The first step in configuring your DNS is updating your MX records. MX records tell the world which server should receive the e-mails sent to your domain and deliver them to the specified e-mail provider, straight to your mailbox. You can usually edit the MX records for your domain from the same Control Panel you use for managing your DNS. You can safely keep your website hosted with another provider and only use our hosting services for the e-mail. You should first remove all other MX records and then add the following, with the specified preference (the Host value is usually '@'): Type Host* Points to Priority / Preference MX @ mx.emailarray.com       5 MX @ mx2.emailarray.com      10 Important: It is not recommended to create CNAME records within your domain that point to EmailArray MX records and use that CNAME as your MX records. Update Local Delivery: Did you temporarily set Local Delivery to "No" to prevent bounced emails? Now that your MX records are updated, it is time to switch it back to "Yes" .   Example configuration for MX records in GoDaddy DNS: 2. Webmail Record To access your webmail using a custom URL, you must configure CNAME records within your domain for the webmail host. You must create: Type HOST Points to Your Webmail URL will be CNAME webmail webredirect.emailarray.com webmail. yourdomain.com Don't forget to replace yourdomain.com  with the actual name of your domain. Please allow 30-40 minutes for the Webmail SSL status to update in your Admin Panel domain health page. Example configuration for Webmail records in GoDaddy DNS: 3. SPF Record The SPF record is necessary, so your e-mail is not marked as Spam. The SPF will help with your e-mail deliverability because it specifies a list of authorized hosts that can send e-mails on behalf of a domain. First, check for any existing TXT records with SPF. If you don't have an existing SPF record , you must add a  TXT record  with the following  value  (the host value is usually '@'): Type HOST TXT Value TXT @ v=spf1 include: emailarray.com  -all If you have an SPF record , you should edit it and insert before the final  -all  directive, the following value:  include: emailarray.com Example configuration for SPF TXT records in GoDaddy DNS: 4. DKIM Records To improve e-mail deliverability, you should enable DKIM for your domain from your  Admin Panel  and then add the records to your DNS. DKIM  is an e-mail authentication method designed to detect forged sender addresses in e-mails, a technique often used in phishing and e-mail spam ( Wikipedia ). To enable DKIM for your domain: Go to the  Admin Panel . Log in using your Admin username and password. Click on  Domains  in the menu. Click on the  DKIM icon  next to the domain you wish to activate DKIM for In the new window, switch the  Enable  option to  Yes . This will generate your DKIM record. Update your DNS to include the generated DKIM record as  TXT record  (use the  Host  value for Host and the  Key  value for TXT Value). Note it might take some time to propagate in the DNS. Type Name (Host) Value (TXT) TTL TXT Provided Host by Admin Panel Provided Key by Admin Panel 3600 5. Autodiscover & Autoconfig Records To simplify the configuration on some desktop & mobile e-mail clients, you should use the Autodiscover / Autoconfig web service records to configure these clients automatically. You have to two A records in the DNS for your domain: A record hostname Points to autodiscover. yourdomain.com 69.28.212.195 autoconfig. yourdomain.com 69.28.212.195 Visit the " Autodiscover & Autoconfig " page for more information. Don't forget to replace yourdomain.com  with the actual name of your domain. Please allow 30-40 minutes for the Autodiscover & Autoconfig SSL statuses to update in your Admin Panel domain health page. Example Setup in GoDaddy: Example Setup in Cloudflare: Record Type Host / Name Value / Points To Proxy Status TXT (Domain Verification) mx-verification [Provided Key] DNS Only (Grey Cloud)   MX @ mx.emailarray.com N/A (MX records are never proxied) MX @ mx2.emailarray.com N/A TXT (SPF) @ v=spf1 include:emailarray.com -all   DNS Only (Grey Cloud)   TXT (DKIM) [Provided Host] [Provided Key]   DNS Only (Grey Cloud)   CNAME webmail webredirect.emailarray.com   DNS Only (Grey Cloud)   A autodiscover 69.28.212.195   DNS Only (Grey Cloud)   A autoconfig 69.28.212.195   DNS Only (Grey Cloud)